Communication Suite
- Essential Features
- Monthly subscription
Practice Solution
- Enhanced Functionality
- Annual subscription
Enterprise Solution
- Comprehensive Platform
- Annual subscription
- $400 one-time set-up fee
Features
- HD Video Calls
- Secure Messaging
- Email and Text Messaging
- Audio
- Unlimited Use
- Use with Everyday Devices
Communication Suite
- ✅Secure HD video calls with patients
- ✅Discuss care with patients and , including PHI, in a HIPAA compliant manner
- ✅Contact patients and family members via email and text for reminders, quick questions, etc.
- ✅Option to conduct audio only calls with patients
- ✅Unlimited minutes, calls, and messages. Unlimited number of patients and family members
- ✅Use on iOS and Android smartphones, tablets or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
Practice Solution
- ✅Secure HD video calls with patients. Include up to 6 participants (colleagues, patients, and family members) in any call
- ✅Discuss care with colleagues, patients and family members, including PHI, in a HIPAA compliant manner
- ✅Contact patients and family members via email and text for reminders, quick questions, etc.
- ✅Option to conduct audio only calls with colleagues, patients and family members
- ✅Unlimited minutes, calls, and messages. Unlimited patient surveys and care pathways. Unlimited number of patients and family members.
- ✅Use on iOS and Android smartphones, tablets or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
Enterprise Solution
- ✅Secure HD video calls with patients. Include up to 6 participants (colleagues, patients, and family members) in any call
- ✅Discuss care with colleagues, patients and family members, including PHI, in a HIPAA compliant manner
- ✅Contact patients and family members via email and text for reminders, quick questions, etc.
- ✅Option to conduct audio only calls with colleagues, patients and family members
- ✅Unlimited minutes, calls, and messages. Unlimited patient surveys and care pathways. Unlimited number of patients and family members.
- ✅Use on iOS and Android smartphones, tablets or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
- Communication Suite
- $20 Clinician / Month
- Essential Features
- Monthly Subscription
HD Video Calls
✅
Secure HD video calls with patients
Secure Messaging
✅
Discuss care with patients and include PHI in a HIPAA compliant manner
Email and Text Messaging
✅
Contact patients and family members via email and text for reminders, quick questions, etc.
Audio
✅
Option to conduct audio only calls with patients
Unlimited Use
✅
Unlimited minutes, calls, and messages. Unlimited number of patients and family members
Use with Everyday Devices
✅
Use on iOS and Android smartphones, tablets, or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
Patient Surveys
❌
Patients can respond to general and condition-specific surveys and provide timely, self-reported data and insights
Upgrade to the Enterprise Solution
for this featureIntervention Alerts
❌
Flag survey responses to generate intervention alerts which enable staff to triage urgent care issues
Upgrade to the Enterprise Solution
for this featurePatient Care Pathways
❌
Send patients and family members scheduled care reminders and education
Upgrade to the Enterprise Solution
for this featureReport Suite
✅
Simplified Report Suite: Video Meetings, ODM, Secure Messages, Patient Roster
Caregiver Communication
❌
Contact family members and PCA's via video, secure messaging, email & text for reminders, quick questions, etc.
Upgrade to the Practice Solution or Enterprise Solution for this feature
Staff to Staff Communication
❌
Use videos call and secure messaging with colleagues to discuss patient care
Upgrade to the Practice Solution or Enterprise Solution for this feature
Family Member Access
❌
Include a patient's family members in video calls and secure messaging, as needed
Upgrade to the Practice Solution or Enterprise Solution for this feature
Home Health Agency Connection
❌
Conduct video calls and secure messaging with clinicians from local home health agencies
Upgrade to the Enterprise Solution
for this featureSelf-Service Administration
✅
Manage patient roster and patient family members
Enterprise
✅
Single Enterprise with EA access for patients, caregivers, reporting. Quick start guide / online tutorial. Limited phone support
Cross Enterprise Configuration
❌
Communicate with partner organizations and related care team staff to deliver holistic patient care
Upgrade to the Enterprise Solution
for this featureReal-Time Reporting
✅
Access to video call, email, and text history
Launch Support
✅
Online quick start guide
Ongoing Support
✅
Online help pages
Single Sign-on
❌
Additional license & set-up fees
Upgrade to the Practice Solution or Enterprise Solution for this feature
E-Consent
❌
Additional license & set-up fees
Upgrade to the Practice Solution or Enterprise Solution for this feature
Data Integration
❌
Additional license & set-up fees
Upgrade to the Practice Solution or Enterprise Solution for this feature
Video Interpretation
❌
Add a live, medically certified interpreter via video for patient and family member conversations. Additional license & set-up fees
Upgrade to the Enterprise Solution
for this feature- REQUEST A QUOTE
- Practice Solution
- $35 Clinician / Month
- Enhanced Functionality
- Annual subscription
HD Video Calls
✅
Secure HD video calls with patients. Include up to 6 participants (colleagues, patients, and family members) in any call
Secure Messaging
✅
Discuss care with colleagues, patients and family members and include PHI in a HIPAA compliant manner
Email and Text Messaging
✅
Contact patients and family members via email and text for reminders, quick questions, etc.
Audio
✅
Option to conduct audio-only calls with colleagues, patients and family members
Unlimited Use
✅
Unlimited minutes, calls, and messages. Unlimited patient surveys and care pathways. Unlimited number of patients and family members
Use with Everyday Devices
✅
Use on iOS and Android smartphones, tablets, or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
Patient Surveys
❌
Patients can respond to general and condition-specific surveys and provide timely, self-reported data and insights
Upgrade to the Enterprise Solution
for this featureIntervention Alerts
❌
Flag survey responses to generate intervention alerts which enable staff to triage urgent care issues
Upgrade to the Enterprise Solution
for this featurePatient Care Pathways
❌
Send patients and family members scheduled care reminders and education
Upgrade to the Enterprise Solution
for this featureReport Suite
✅
Simplified Report Suite: Video Meetings, ODM, Secure Messages, Patient Roster
Caregiver Communication
✅
Contact family members and PCA's via video, secure messaging, email & text for reminders, quick questions, etc.
Staff to Staff Communication
✅
Use videos call and secure messaging with colleagues to discuss patient care
Family Member Access
✅
Include a patient's family members in video calls and secure messaging, as needed
Home Health Agency Connection
❌
Conduct video calls and secure messaging with clinicians from local home health agencies
Upgrade to the Enterprise Solution
for this featureSelf-Service Administration
✅
Manage patient roster and patient family members, patient surveys, and patient care pathways
Enterprise
✅
Multiple Enterprises (if needed) EA access for patients, caregivers, programs, assessments, reports. Quick start guide / online tutorial. Available phone support. Configuration consultation, live online training session, Q&A follow up
Cross Enterprise Configuration
❌
Communicate with partner organizations and related care team staff to deliver holistic patient care
Upgrade to the Enterprise Solution
for this featureReal-Time Reporting
✅
Access to all meeting and communication history as well as survey responses
Single Sign-on
✅
Additional license & set-up fees
E-Consent
✅
Additional license & set-up fees
Data Integration
✅
Additional license & set-up fees
Video Interpretation
❌
Add a live, medically certified interpreter via video for patient and family member conversations. Additional license & set-up fees
Upgrade to the Enterprise Solution
for this feature- REQUEST A QUOTE
- Enterprise Solution
- $50 Clinician / Month
- Comprehensive Platform
- Annual subscription
- $400 one-time set-up fee
HD Video Calls
✅
Secure HD video calls with patients. Include up to 6 participants (colleagues, patients, and family members) in any call
Secure Messaging
✅
Discuss care with colleagues, patients and family members and include PHI in a HIPAA compliant manner
Email and Text Messaging
✅
Contact patients and family members via email and text for reminders, quick questions, etc.
Audio
✅
Option to conduct audio only calls with patients
Unlimited Use
✅
Unlimited minutes, calls, and messages. Unlimited patient surveys and care pathways. Unlimited number of patients and family members
Use with Everyday Devices
✅
Use on iOS and Android smartphones, tablets, or via a web browser on a personal computer. All you need is a webcam, microphone, and internet connection
Patient Surveys
✅
Patients can respond to general and condition-specific surveys and provide timely, self-reported data and insights
Intervention Alerts
✅
Flag survey responses to generate intervention alerts which enable staff to triage urgent care issues
Patient Care Pathways
✅
Send patients and family members scheduled care reminders and education
Report Suite
✅
Simplified Report Suite: Video Meetings, ODM, Secure Messages, Patient Roster
Caregiver Communication
✅
Contact family members and PCA's via video, secure messaging, email & text for reminders, quick questions, etc.
Staff to Staff Communication
✅
Use videos call and secure messaging with colleagues to discuss patient care
Family Member Access
✅
Include a patient's family members in video calls and secure messaging, as needed
Home Health Agency Connection
✅
Conduct video calls and secure messaging with clinicians from local home health agencies
Self-Service Administration
✅
Manage patient roster and patient family members, patient surveys, and patient care pathways
Enterprise
✅
Multiple Enterprises (if needed) EA access for patients, caregivers, programs, assessments, reports. Quick start guide / online tutorial. Available phone support. Configuration consultation, live online training session, Q&A follow up
Cross Enterprise Configuration
✅
Communicate with partner organizations and related care team staff to deliver holistic patient care
Real-Time Reporting
✅
Access to all meeting and communication history as well as survey responses
Launch Support
✅
Configuration consultation with live online training session
Ongoing Support
✅
Online help pages, email support, and live chat
Launch Support
✅
Online quick start guide
Ongoing Support
✅
Online help pages and email support
Single Sign-on
✅
Additional license & set-up fees
E-Consent
✅
Additional license & set-up fees
Data Integration
✅
Additional license & set-up fees
Remote Patient Monitoring
✅
Additional license & set-up fees
Video Interpretation
✅
Add a live, medically certified interpreter via video for patient and family member conversations. Additional license & set-up fees
- REQUEST A QUOTE